💊 How Marketo handles Communication Limits priority

🔍 The Common Question: If you’re running multiple email campaigns, you might wonder—how does Marketo decide which email gets sent when communication limits are in place? Is it based on the time the email was scheduled or the actual send time?

💡 The Correct Answer: Marketo determines email delivery based on which email is sent first, not by which one was scheduled first. This is crucial because the scheduling time doesn’t account for last-minute changes—like someone being removed from a campaign. The system only considers the emails that actually go out, so the first email to be sent will count against your communication limits.